Privacy Policy

Overview

Emergency AC Repair Service("we," "us," or "our") operates the website emergencyacrepairservice.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for HVAC services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

Information We Collect

Information You Provide

When you contact us by phone, email, or through any contact form on this website, we may collect:

• Your name and contact information (phone number, email address)
• Your service address
• Information about your HVAC system and service needs
• Communications you send to us

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• Browser type and version
• Pages viewed and time spent on pages
• Referring website address
• Approximate geographic location (city/region level)
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our HVAC services
• Respond to your inquiries and service requests
• Schedule service appointments and follow up on completed work
• Send administrative communications related to your service
• Improve our website and user experience
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your contact information for unsolicited marketing beyond service-related communications.

Information Sharing

We may share your information only in the following limited circumstances:

• Service delivery: With technicians and scheduling staff who need your information to perform the requested service
• Legal requirements: When required by law, court order, or governmental authority
• Business protection: To protect the rights, property, or safety of our company, employees, or customers
• Business transfer: In connection with a merger, acquisition, or sale of business assets, with appropriate confidentiality protections

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve site functionality and analyze usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality. We use analytics tools such as Google Analytics to understand how visitors use our site. These tools collect data in accordance with their own privacy policies.

Data Security

We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100 percent secure. We cannot guarantee absolute security of your information.

Data Retention

We retain customer information for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes. Contact information and service records are typically retained for a period consistent with standard business and tax record requirements.

Your Rights and Choices

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt out of marketing communications at any time

To exercise these rights, contact us at info@emergencyacrepairservice.com or by calling (205) 206-5252.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent revision at the top of this page. Your continued use of the website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: